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David Royce reveals how he scaled a $500M pest control business through door-to-door sales, culture, and a unique employee equity program that created life-changing payouts while emphasizing obsession, training, and continuous improvement across multiple companies.
A deep dive into the challenges of AI in customer service for home service businesses, revealing how AI voice bots can miss critical opportunities, damage brand trust, and potentially lose significant revenue without proper human oversight.
A remarkable story of resilience, Cale Forrester transforms from being homeless and struggling with addiction to building a $3M plumbing business by following mentors, implementing strategic processes, and maintaining a commitment to personal and professional growth.